Support
WhatLingo Support
Having trouble connecting your WhatsApp account to WhatLingo? Chat with us from the WhatLingo app.
Troubleshooting Tips
Instructions for Connecting Your Account
- 1Enter your WhatsApp number in WhatLingo and tap “Get Code.”
- 2Copy the code on WhatLingo.
- 3Then, go to WhatsApp via the notification, or by opening WhatsApp and going to: Settings > Linked Devices > Link Device > Link with phone number.
- 4On the enter-code page on WhatsApp, long press (hold down) on one of the boxes to paste the code.
- 5IMPORTANT: When you see “Logging in”, immediately switch back to WhatLingo right away. (It may feel strange to go back when the spinner is still spinning, but it's important!)
- ✓When you see “Connecting to WhatsApp”, you're connected!
Be quick once you open WhatsApp! If you stay on WhatsApp for more than 30 seconds after leaving WhatLingo, WhatsApp may expire your code. So paste the code immediately and return to WhatLingo as soon as you see “Logging In”. Always keep the WhatLingo App open in the background.
Code generation not working? First, check that you've entered the correct phone number. Second, if you've tried more than 4 times in a row, WhatsApp may pause code generation. Wait an hour and try again.
Still not working?
Please reach out! Chat with us or email whatlingo@whitespectre.com — we're here to help.
FAQs
Frequently Asked Questions
What is WhatLingo & how does it work?
WhatLingo is a standalone app that connects securely to your WhatsApp account and provides real-time, automatic translation of your conversations. Unlike tap-to-translate tools or translator keyboards, you see your complete chat in your language — incoming messages, outgoing messages, and full history — so conversations flow naturally.
Which languages are supported?
WhatLingo supports over 35 languages and dialects, including English (US/UK), Spanish (Europe/Latin America), Portuguese (Brazil/Portugal), French, German, Catalan, Chinese (Simplified & Traditional), Ukrainian, Hindi, Greek, Turkish, Japanese, Korean, Arabic (Saudi/Egypt), Hebrew, and many more. New languages are added regularly.
Does WhatLingo support voice messages?
Yes! 🎉 Incoming voice notes are seamlessly transcribed and translated for you.
Is my data private & secure?
Yes. Only the chats you choose are translated, messages are never stored outside your device, and translations are sent securely and anonymously over HTTPS. Your phone number is used only for linking your WhatsApp account — never stored or shared. Read our Privacy Policy for full details.
Is WhatLingo free?
You can try WhatLingo free via our free trial. After the trial, keep chatting with a simple subscription (monthly, 6-month, or annual). Cancel anytime through your App Store settings.