WhatLingo Support
Having trouble connecting your WhatsApp account to WhatLingo? Chat with us from the WhatLingo app.
Instructions for Connecting Your Account
- 1Enter your WhatsApp number in WhatLingo and tap “Get Code.”
- 2Copy the code on WhatLingo.
- 3Then, go to WhatsApp via the notification, or by opening WhatsApp and going to: Settings > Linked Devices > Link Device > Link with phone number.
- 4On the enter-code page on WhatsApp, long press (hold down) on one of the boxes to paste the code.
- 5IMPORTANT: When you see “Logging in”, immediately switch back to WhatLingo right away. (It may feel strange to go back when the spinner is still spinning, but it's important!)
- ✓When you see “Connecting to WhatsApp”, you're connected!
Troubleshooting Tips
Be quick once you open WhatsApp! If you stay on WhatsApp for more than 30 seconds after leaving WhatLingo, WhatsApp may expire your code. So paste the code immediately and return to WhatLingo as soon as you see “Logging In”.
Always keep the WhatLingo App open in the background.
Code generation not working? First, check that you've entered the correct phone number. Second, if you've tried more than 4 times in a row, WhatsApp may pause code generation. Wait an hour and try again.
Still not working?
Please reach out! Chat with us or email whatlingo@whitespectre.com — we're here to help.
Frequently Asked Questions
What is WhatLingo & how does it work?
How is WhatLingo different from using ChatGPT, Google Translate, or iOS tap-to-translate for WhatsApp messages?
- Copy/paste tools (ChatGPT, DeepL, Google Translate etc) force you to constantly switch apps, copy messages, paste for translation, copy the result, switch back, and paste into WhatsApp — all while only translating what you manually select, not everything you receive.
- iOS tap-to-translate shows translations in a temporary overlay that disappears immediately — you have to tap every single message you want to read, and it doesn't translate your outgoing messages at all.
- Translator keyboards require switching keyboards and only translate outgoing text, never incoming messages.
WhatLingo is the only solution that shows your full conversation thread — both sides — in your language, instantly, as you chat. No tap to translate, no copy + paste with another app, no translator keyboards. It works in group chats and supports voice messages too.
How does automatic translation work for both sides of the conversation?
Does WhatLingo support group chats?
Does WhatLingo support voice messages?
Which languages are supported?
Is WhatLingo a translator keyboard app?
Is my data private & secure?
- Only the chats you choose are translated.
- Messages are never stored outside your device.
- Translations are sent securely and anonymously over HTTPS.
- Your phone number is used only for linking your WhatsApp account — never stored or shared.
How do I connect my WhatsApp account?
- Enter your phone number.
- Copy the displayed verification code.
- Paste it into WhatsApp's "Linked Devices" section.
- Return to WhatLingo — and you're ready to chat in any language!
Need help? Watch our quick setup video or use live support.